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The MoJ has no intention of requiring Capita to tighten up the process of recruiting and deploying interpreters, because it is only by being able to use unqualified and inexperienced linguists (interpreter is not the correct description) that Capita is able to get anywhere near the fulfilment rates required by the contract
Any statistics boasting of improvements in delivery come from a self-interested source – Capita
Worried employees of languages company Capita fear they will lose their jobs if proposals to relocate the business to Poland go ahead
‘It’s like someone somewhere had just picked out a country that begins with “L”. It’s ridiculous.’



