More time and money wasted as Capita cocks up an interpreter booking
Another Capita Cock-up. Videolink booked for 3.15pm at Loughborough Court. Client speaks no English. Interpreter fails to attend. Case bounced over until tomorrow morning - but to be produced at Hinckley as no videolink. Therefore non-attendance not only wasted court time, our time, and keeps client in limbo without knowing what is going on, but now going to cost £800 to get him to court and more court time and our time. Let's hope Capita get someone organised for tomorrow.
[Report copied from a forum with the author's permission]
