Video: Court chaos as interpreter service goes private
Channel 4 News has evidence of a series of failures in Britain's privatised court interpretation services, including claims that unqualified interpreters are being sent to cover criminal court cases.
Every single day, in courts across the country, professional interpreters help to translate proceedings for defendants, witnesses and victims. They take pride in their work - or at least, they used to.
At the beginning of Febuary, the Ministry of Justice privatised the system of booking interpreters across the criminal justice system. It awarded a lucrative contract, worth £300m, to a relatively small company from Oldham called Applied Language Solutions (ALS). The contract was supposed to save £18m a year - but critics say it's already costing that much.