Courts' failure to use independent interpreters
Regarding the reported instances, where various courts encountered problems with obtaining services of independent interpreters, I would like to advise you that I performed a sort of survey.
During last week I contacted by phone or by email Crown and Magistrates’ Courts in several locations. Basically their Listing Office staff does not have any idea that they are able to use independent interpreters or simply do not care. Approaching them was difficult and reactions were mixed, from outward curt and unpleasant, through disinterested towards outwardly hostile - We are only allowed to use Capita services.
Conclusion: they were either cowed towards using only the so called agency or there is the old biased attitude towards professional interpreters. Meanwhile, Capita is only concerned with monies and profit. They managed to create a group of their favourite interpreters, concentrated mainly at Westminster Magistrates’ Court, who are granted or manage to wiggle a nice, steady income, whilst the proles are slaving for below minimum level wages.
I tried to approach many quangos and agencies regarding their newest invention - illegal and inconsistent contract - nobody cares. Meanwhile, proper interpreters are leaving the profession in droves whilst newbies with little experience slowly take over.