Response to FOI request regarding FWA monitoring
Interpreters Project Team
Ministry of Justice
102 Petty France
Our ref: FOI/76724
29 June 2012
Dear Ms Fye
Thank you for your email of 9 June, in which you ask for the following information regarding the publication of statistics on the supply of interpreters to the justice sector
“Further to the comment made by an MOJ spokesman on May 31, 2012 to the Law Society Gazette, specifically "An MOJ spokesman said 'We have seen a significant and sustained improvement in performance. We continue to monitor the improvement on a daily basis.', can you please confirm what exactly is involved in this daily monitoring”.
Your request has been handled under the Freedom of Information Act 2000 (FoIA).
I can confirm that the MoJ holds the information requested. The MoJ collects a range of information to assist with the monitoring of performance by Applied Language Solutions (ALS). This includes:
- Daily fulfilment rates by venue and by language;
- Daily figures on no. of bookings made, assigned, short notice and unfilled;
- Daily figures on cumulative no. of assignments to date and no. of planned assignments booked into future;
In addition to the information described above, the following data is also supplied with regard to ALS’ performance:
- Weekly data on fulfilment rates by venue and by language; and
- Weekly data on complaints
You have the right to appeal my decision if you think it is incorrect or if you feel that your request has been handled incorrectly. Details of how to do so can be found in the ‘How to Appeal’ section attached to this letter.
You can also view information that the Ministry of Justice has disclosed in response to previous Freedom of Information requests. Responses are anonymised and published on our on-line disclosure log which can be found on the MoJ website:
The published information is categorised by subject area and in alphabetical order.