HMCTS Interpreting Reports
95% of requests for interpreting services fulfilled by Capita? How?
'Since the start of Framework Agreement in February 2012, this was the 11th ocassion I was directly contacted by AIT/Magistrates court'
On remand for 27 days and counting
Multiple Capita failures in Westminster MC
Capita called in to explain non-attendance of interpreters again
'Copies of the emails were presented to the Judge, who said that in this case he could not make an order for wasted costs against ALS/Capita, as the court had been made aware the day before the hearing that ALS had not been able to fulfil this booking'
Old Bailey Judge demands a proper interpreter
"Make sure the interpreter is booked directly, professional and not from THAT AGENCY!"
